Simple, beautiful customer support.
For support reps, Ticksy is a breath of fresh air and a breeze to use.
But most importantly, it’s an absolute joy for your customers.
Loaded. Not bloated.
Ticksy gives you all the tools you need—and nothing you don't—to provide top notch customer support.
Public & Private Tickets
Public tickets are like an online forum; anyone can reply! Private tickets are just between you and your customers (public tickets are optional).
Articles & Documentation
Create text documents and assign them to different categories to create a collection of articles; great for online documentation.
Choose your own subdomain, add a logo and customize your colors to match your brand for a seamless customer experience.
Keyboard shortcuts, quick-loading pages, one-click access to important features and more. Ticksy keeps things efficient!
Email & Push Notifications
Email notifications are sent out for each new ticket and comment, and support agents have the option of using Pushover for instant push notifications.
You can display your system in several different languages. Your support agents and customers have the option to override that setting from their profile.
Sleek & Intuitive
Crafted by the some of the best UI/UX designers in the business, Ticksy gives you an incredibly intuitive and powerful interface.
Some of our awesome customers.
We love Ticksy at Cr3ativ. It enables us to provide the best support possible in an efficient low cost way that our customers love. Everything you need, nothing you don’t, makes it a zero learning curve for support staff and customers alike.Visit Cr3ativ.com
As a company that heavily relies on providing customer support, Ticksy offers a convenient and feature-rich platform that leaves nothing to be desired!Visit ThemePunch.com
The support system I want for my customers: Simple and effective.Visit Gespress.net
Ticksy has helped transform the way we interact with customers by giving us the necessary tools to better serve them via its dependable, powerful, and easy-to-use platform.Visit SoloPine.com
Ticksy works where you work.
Help your customers at the office or at home, at the airport with your tablet, or out and about with your mobile device.